You can delete your Partner SnapDash account and the personal data linked to it. This page is the public request link required by Google Play.
Option 1 — Delete in the app (fastest)
1. Open the Partner SnapDash app and sign in.
2. Go to Profile.
3. Tap Delete account and confirm.
You cannot delete the account while there is unpaid cash in hand. Clear outstanding dues in Wallet first.
Option 2 — Request deletion on this page
Use this if you uninstalled the app or cannot sign in. We will process the request after we verify the email or phone number on the restaurant account.
What we delete
- Your partner login (name, email, phone)
- Restaurant profile details you added (logo, cover, menu photos you uploaded)
- Chat history tied to your account
- Login and notification tokens
What we may keep
- Order, payout, and tax records needed for refunds, disputes, or Kenyan law (usually kept in limited or anonymized form)
- Records of outstanding cash in hand until they are settled
After deletion you will not be able to recover the account. Processing a web request typically takes up to 14 days after we verify it is you.