This Privacy Policy explains how Partner SnapDash (“we”, “us”, “our”) collects, uses, and protects information when restaurant partners use the Partner SnapDash mobile application and related services at delivery.jetride.co.ke.
By using Partner SnapDash you agree to this policy. If you do not agree, please do not use the app.
1. Who we are
Partner SnapDash is the restaurant partner app for SnapDash / Galeyr, a food delivery service operating in Kenya. Contact: https://delivery.jetride.co.ke or info@jetride.co.ke.
2. Information we collect
- Account details: name, email, phone number, password, and whether you sign in as an owner or employee.
- Restaurant profile: restaurant name, address, logo, cover photo, opening hours, cuisine type, and menu items (including food photos and prices).
- Location: restaurant location you set so customers and riders can find the store.
- Orders and earnings: incoming orders, order status, wallet / payout information, and bank or withdrawal details you provide.
- Device and app data: device type, OS, app version, language, and crash or diagnostic logs.
- Notifications: a push notification token so we can alert you to new orders and account updates.
- Optional media: camera or photo library if you upload restaurant or food photos.
- Chat: messages you send to customers, delivery partners, or support.
3. How we use your information
- Create and manage your restaurant partner account
- Show your restaurant and menu to customers on SnapDash
- Deliver new orders to you and share needed details with delivery partners
- Process payouts and keep order and tax records
- Send service notifications (new order, status changes, account alerts)
- Improve the app, prevent fraud, and meet legal obligations
4. Who we share information with
We share only what is needed:
- Customers — restaurant name, menu, and order status
- Delivery partners — restaurant name, address, and order details so they can collect the order
- Payment providers — payout amount and payment reference
- Service providers — hosting, maps, analytics, crash reporting, and cloud messaging (including Google Firebase and Google Maps)
- Authorities — when required by law
We do not sell your personal information.
5. Permissions
- Location — set and show your restaurant location. You can turn this off in system settings; some setup features will not work.
- Camera / photos — restaurant logo, cover, and food photos.
- Notifications — new order and account alerts.
- Nearby devices / Bluetooth — optional, for supported printers.
6. Data retention
We keep account, restaurant, order, and payout records for as long as your account is active and as required for legal, tax, and dispute purposes. You may ask us to delete your account; some records may be retained where the law requires it.
7. Security
We use reasonable technical and organizational measures to protect your information. No method of transmission over the internet is 100% secure.
8. Children
Partner SnapDash is for restaurant businesses, not for children under 13. We do not knowingly collect personal information from children.
9. Your rights
Depending on applicable law, you may request access, correction, or deletion of your personal information, or withdraw consent for optional permissions.
To delete your partner account and associated data, use this page: https://gaylerfood.web.app/partner/delete-account (or in the app: Profile → Delete account).
10. Third-party links and SDKs
The app may use Google Maps, Firebase (Cloud Messaging and related services), and payment providers. Their privacy policies apply to data they process.
11. Changes
We may update this policy. The “Last updated” date will change. Continued use of Partner SnapDash after an update means you accept the revised policy.
12. Contact
Partner SnapDash
Website: https://delivery.jetride.co.ke
Email: info@jetride.co.ke